Frequently Asked Questions
Everything you need to know about our premium leather goods
What kind of leather do you use in your products?
At Infinity Leather, we exclusively use premium full-grain and top-grain leathers sourced from sustainable tanneries. Each piece is selected for its durability, natural texture, and ability to develop a beautiful patina over time.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unused items in their original packaging for a full refund or exchange, excluding shipping costs.
How should I care for my leather items?
To maintain the longevity of your leather, avoid prolonged exposure to direct sunlight and moisture. We recommend applying a high-quality leather conditioner every 3-6 months to keep the material supple and prevent cracking.
Do you offer a warranty on your products?
Yes, all Infinity Leather products come with a one-year limited warranty covering manufacturing defects in materials and craftsmanship. This does not cover natural wear and tear or damage from improper care.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and processed through a secure gateway for your protection.